A user has reported an issue where their VenuSQ watch crashes after 1 or 2 hours and disconnects from the phone – the only way of restoring the connection is to re-boot the watch.
It appears to be caused by the communications to send data to the phone taking too long, so multiple requests are being sent, and I think this is crashing the watch (which is a Garmin bug).
I have a new test version of the watch app which I am testing to see if it fixes the issue, but it looks like we still have the low data transfer rate issue which will need to be investigated.
This may have been caused by a Garmin Connect update, so if you are using a VenuSQ and it is working ok, please set play store so it will not update Garmin Connect automatically, and let me know which version of Garmin Connect you are using.
You can see details of the issue in the bug tracker here: https://github.com/OpenSeizureDetector/Garmin_SD/issues/26
Update 30/09/2023: A number of users have confirmed that this issue is present on the VenuSQ running firmware V4.90. I have reported the bug to Garmin, but so far have only got an ‘Acknowledged’ response. It appears that the VenuSQ V2 is not affected.
Thanks
Graham (graham@openseizuredetector.org.uk)